We are attentive from start to finish. Whether you choose to utilize our services for both Practice Management & Electronic Medical Records (EMR) or just Practice Management we will work closely with your front office to implement smooth work flows. By observing a physician’s superbills/charges, and proper use of modifiers and fee schedules, we strive to optimize your potential reimbursement. Our knowledge in handling denials and under-paid claims will further enhance compensation. We follow up on accounts due over 120 days; generally our goal is to maintain that at 10% (goal for accounts with heavy amount of worker’s compensation claims is slightly higher).
Through the use of electronic claims submissions we secure more rapid turn-around to help shorten your revenue cycles.
Structure:
Your front office can enter patient demographics directly into our system, or we can handle this first step for you- either from paper documents or scanned copies. We can arrange a schedule with local offices for our courier to pick-up/drop-off correspondence. We also support scans and uploads. Charge entry* and claim transmittal is completed at Complete Practice Resource. Payments are deposited to your bank account daily (when applicable).
*Physician offices can enter charges remotely and receive a significant discount on their billing fee.
Other benefits and services we provide include:
- Credentialing with carriers for the best reimbursements
- Hosting via secure servers and redundancy to ensure reliability and security
- Electronic Payment Posting and all Electronic Transmission Fees
- Secondary Insurance Billing
- Postage for insurance claims (those that are not done electronically) and patient statements (sent monthly)
- Collection Letters and Collection Module
- Annual CPT Coding updates
- Customized superbills
- Patient Mailing Labels
- Billing Reports (automatically provided monthly, also available on-demand)
